Timeline Of The Messages: When we send the messages

Modified on Fri, 22 Jan 2021 at 01:56 PM

Summary: Below you will find a timeline of when the appointment confirmation and reminder messages are sent. 

Appointment Confirmations are sent out 7 days in advance of a scheduled appointment.

Confirmation Reminders are sent out to patients 48 hours after the original appointment confirmation to all patients that have not confirmed their appointment yet.

Appointment Reminders are sent out to all patients 24 hours before their appointment.

Early Reminders can be sent out up to 30 days before an appointment.

1 Hour Reminders can be sent 1 hour prior to the appointment and a link to the practices location in Google maps can be included.

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