Support

Getting Started (How to use the service) 9

• Sending a review request
• Send multiple review requests
• Upload patient list to send multple
• Edit the review request text message
• Feedback and Requests: List of patients contacted

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Getting Started (How to use the Patient Communicator) 8

• Adding a contact
• Sending a message
• Receiving a message
• Making custom templates
• Broadcast Message (message multiple contacts at same time)

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New Features 2

• Patient Groups
• Focused Inbox

Getting Started (How to use the service) 4

• Timeline Of The Messages: When we send the messages
• Content of the Confirmations and Reminders
• Unconfirmed / Newly Confirmed: List of patients that are still unconfirmed or have confirmed through text/email
• Schedule: View of the schedule including appointment status

Getting Started 4

• Adjusting Settings (reply to address, adding practice logo, etc...)
• Creating a Campaign
• Upload Patient List
• Sending a Campaign to patients on the calendar

New Features 3

• Add images to a campaign
• Add attachments to a campaign
• Patient Groups

Getting Started 1

• Overview of the Service

Getting Started 1

• Overview of the Service

Getting Started 2

• Patient Experience: Content of the Messages
• Practice Experience

Appointment Confirmations 5

• Opt Out List (Do not contact list)
• Schedule: View of the schedule including appointment status
• Unconfirmed / Newly Confirmed
• Content of the Confirmations and Reminders
• Timeline Of The Messages: When we send the messages

Review Generator 9

• Opt Out List: Adding patients to do not contact list
• Social Media: Connecting Facebook
• Social Media: Connecting Google
• Public Reviews
• Feedback and Requests: List of patients contacted

View all 9

Patient Communicator 6

• Contact Upload (Bulk upload of contacts)
• Broadcast Message (message multiple contacts at same time)
• Making custom templates
• Receiving a message
• Sending a message

View all 6

Getting Started / FAQ's 1

• Digital Forms

Getting Started 2

• How to create your Easy Fill List
• How to send an Easy Fill Request

Users 1

• Manage Users, Roles, and Permissions