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Knowledge base
Review Management (2)
Review Management Training Videos (8)
Overview Section
Feedback and Requests
Public Reviews
View all 8
Getting Started (How to use the service) (9)
Sending a review request
Send multiple review requests
Upload patient list to send multple
View all 9
Patient Communicator (2)
Getting Started (How to use the Patient Communicator) (8)
Adding a contact
Sending a message
Receiving a message
View all 8
New Features (2)
Patient Groups
Focused Inbox
Patient Reminders (1)
Getting Started (How to use the service) (4)
Timeline Of The Messages: When we send the messages
Content of the Confirmations and Reminders
Unconfirmed / Newly Confirmed: List of patients that are still unconfirmed or have confirmed through text/email
View all 4
Campaigns (3)
Campaign Training Videos (6)
Getting Started / General Overview
Create Your Own Template
Choose Your Audience
View all 6
Getting Started (4)
Adjusting Settings (reply to address, adding practice logo, etc...)
Creating a Campaign
Upload Patient List
View all 4
New Features (4)
Add images to a campaign
Add attachments to a campaign
Patient Groups
View all 4
Missed Appointment Reminders (1)
Getting Started (1)
Overview of the Service
Patient Recall (1)
Getting Started (1)
Overview of the Service
Virtual Waiting Room (1)
Getting Started (2)
Patient Experience: Content of the Messages
Practice Experience
Freshchat category (3)
category description
Appointment Confirmations (5)
Opt Out List (Do not contact list)
Schedule: View of the schedule including appointment status
Unconfirmed / Newly Confirmed
View all 5
Review Generator (9)
Opt Out List: Adding patients to do not contact list
Social Media: Connecting Facebook
Social Media: Connecting Google
View all 9
Patient Communicator (6)
Contact Upload (Bulk upload of contacts)
Broadcast Message (message multiple contacts at same time)
Making custom templates
View all 6
Digital Forms (1)
Getting Started / FAQ's (1)
Digital Forms
EasyFill (1)
Getting Started (3)
How to create your EasyFill List
How to send an Easy Fill Request
How to fill your EasyFill request
General Settings (1)
Users (1)
Manage Users, Roles, and Permissions