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Knowledge base
Review Management
Getting Started (How to use the service)
9
Sending a review request
Send multiple review requests
Upload patient list to send multple
Edit the review request text message
Feedback and Requests: List of patients contacted
View all 9
Patient Communicator
Getting Started (How to use the Patient Communicator)
8
Adding a contact
Sending a message
Receiving a message
Making custom templates
Broadcast Message (message multiple contacts at same time)
View all 8
New Features
2
Patient Groups
Focused Inbox
Patient Reminders
Getting Started (How to use the service)
4
Timeline Of The Messages: When we send the messages
Content of the Confirmations and Reminders
Unconfirmed / Newly Confirmed: List of patients that are still unconfirmed or have confirmed through text/email
Schedule: View of the schedule including appointment status
Campaigns
Getting Started
4
Adjusting Settings (reply to address, adding practice logo, etc...)
Creating a Campaign
Upload Patient List
Sending a Campaign to patients on the calendar
New Features
3
Add images to a campaign
Add attachments to a campaign
Patient Groups
Missed Appointment Reminders
Getting Started
1
Overview of the Service
Patient Recall
Getting Started
1
Overview of the Service
Virtual Waiting Room
Getting Started
2
Patient Experience: Content of the Messages
Practice Experience
Freshchat category
Appointment Confirmations
5
Opt Out List (Do not contact list)
Schedule: View of the schedule including appointment status
Unconfirmed / Newly Confirmed
Content of the Confirmations and Reminders
Timeline Of The Messages: When we send the messages
Review Generator
9
Opt Out List: Adding patients to do not contact list
Social Media: Connecting Facebook
Social Media: Connecting Google
Public Reviews
Feedback and Requests: List of patients contacted
View all 9
Patient Communicator
6
Contact Upload (Bulk upload of contacts)
Broadcast Message (message multiple contacts at same time)
Making custom templates
Receiving a message
Sending a message
View all 6
Digital Forms
Getting Started / FAQ's
1
Digital Forms
EasyFill
Getting Started
2
How to create your Easy Fill List
How to send an Easy Fill Request
General Settings
Users
1
Manage Users, Roles, and Permissions