Mass Texting

Modified on Fri, 15 May 2020 at 08:19 AM

Summary: We give you the ability to send a mass text message to a list of contacts. This is done by uploading a list of contacts to your Patient Communicator.  The file must be in CSV/XLS/XLSX format and we require that 3 columns be present for the file to be valid: first name, last name, and phone column.  A maximum of 1000 contacts can be messaged at a time.

Example file: 

Step 1: Click 'Broadcast' and then 'Upload Contact List'
Step 2: 
Drag and drop a file into the dotted area or click 'Choose File' to select a file for upload.

Step 3: You can view the contacts that are being uploaded to receive the mass text.  Click 'Compose Message' when you are ready to construct your text message. 

Step 4: From here you are ready to compose your text message. To ensure the best experience for contacts receiving the messages there is a strict 160 character limit.  When the message is ready click 'Send'

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