Overview of the Service

Modified on Sun, 24 Jan 2021 at 10:48 PM

Summary: Below you will find a timeline of when the missed appointment reminder messages are sent, what they look like, and where to track who was contacted.

Timing: The missed appointment notifications are automatically sent out the day after a missed appointment

Content:  The patient is being instructed to text or call the practice to reschedule the appointment.

Practice Experience: You are able to monitor all patients that are contacted with the notifications by clicking on the 'Appointments' module, the 'Missed Appointment' section.  You are able to see all outgoing messages, and any responses in the Patient Communicator module.

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