Content of the Confirmations and Reminders

Modified on Tue, 03 Dec 2019 at 11:54 AM

Summary: Below you will find the content of the appointment confirmations and reminders that are being sent patients.


The appointment confirmation messages are sent out 7 days prior to a scheduled appointment.  The message is asking the patient to confirm their appointment by responding with a 'C' to the text message, or by clicking on the 'Confirm Appointment' button in the email.


The appointment reminder messages are sent out 24 hours prior to a scheduled appointment.  Theses messages do not ask for any type of response from the patient and are meant to serve as just a reminder to the appointment.


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