Manage Users, Roles, and Permissions

Modified on Fri, 12 May 2023 at 06:36 AM

It's simple to create and manage users. Assign roles with varying permissions to your users simplify your practice workflow

Manage Users

Add a new user

  • To add a new user, navigate to the Location Settings menu item 
  • Select the "Add User" button 
  • Enter an email address, name, and role 
  • Save the user by pressing "Add"
  • Ensure that the user gets their set password email 
If the user does not receive their set password email, select the email icon on the user row to resend the set password email


Delete an existing user

  • To remove users, select the delete icon on the user row 
  • This action cannot be undone, so be sure that this is a user you want to remove 


Manage Roles & Permissions


Create a new role

  • Navigate to the Roles & Permissions page 
  • Select "Create New Role"
  • Assign a name and permissions to the role 


For multi-location practices, decide whether you want this role to be available at all locations or only at the current location


  • Save your new role by selecting the "Create" button


Add or remove permissions from roles

  • Select the edit icon on the role row
  • Update permissions by checking or unchecking permissions
  • Save your updates by selecting "Update"


View permissions for existing roles

  • To view permissions for roles that you cannot edit, select the view icon 

Assign roles to users

    1. Navigate back to the Users & Practice Info page
    2. Select the edit icon on the desired user row
    3. Select the Role dropdown and update to your newly created role



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