Opt Out List: Adding patients to do not contact list

Modified on Tue, 30 Mar 2021 at 03:45 AM

Summary: If there are patients that wish to not be contacted you are able to add them to the 'Opt Out List'. 

Step 1: Go to the 'Opt Out List' section in the 'Location Settings' module of your dashboard, and click the 'Add Contact' button.

Step 2: Enter the patient name and contact info, then select the services you would like to opt the patient out of receiving messages from.

Step 3: Now you will see the newly added patient on the list.  From here you are able to click 'Edit' and adjust the message preferences for all the services.

Step 4: If you see contacts on this list without a name they are patients that have opted themselves out of messaging from one of the texts they received.  

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article