Timeline Of The Messages: When we send the messages

Modified on Tue, 30 Mar 2021 at 03:45 AM

Summary: Below you will find a timeline of when the appointment confirmation and reminder messages are sent.  We are using January the 10th as the day of the appointment in the example.

Appointment Confirmation: is sent out 7 days in advance of a scheduled appointment.

Confirmation Reminder: is sent out to patients 48 hours after the original appointment confirmation to all patients that have not confirmed their appointment yet. 

Appointment Reminder: is sent out to all patients 24 hours before their appointment.

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